Your Order – Terms and Conditions
Thank you for your order through wendyadams.com.au. Please review these Terms and Conditions. Your use of the Web Site or purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them.
These Terms and Conditions May Change
Product Pricing Information
The prices quoted on this website exclude Australian GST (where applicable).
Availability of goods
At the time of placing your order, all of the items are printed to order so may take up to 3 days to print.
Our shipping and processing charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you through Australia Post. Full details of our current charges can be found on our Customer Service page, which forms part of these Terms and Conditions.
Goods are shipped from our dispatch centre on the NSW Central Coast. You can expect us to ship your order within 3 business days of receiving it in most cases. Please allow longer during peak times and sales. We cannot guarantee delivery times.
Your order will be delivered through Australia Post. The delivery time to your destination will vary according to your postcode. Full details can be found at www.auspost.com.au. Please allow extra time for post deliveries at peak times eg. Christmas and Easter. Wendy Adams does not accept any responsibility for shipping times, and we cannot refund items that arrive later than required, although you may return them at your cost for a store credit (exclusions may apply). A signature is required for delivery. If no-one is available to sign for your parcel, Australia Post should leave a card advising you of your pick-up options. Australia Post will return your order to Wendy Adams if you do not arrange to pick it up promptly. Should this happen, you will be required to pay a $25 Australia Post Return Fee for re-delivery of your parcel. Wendy Adams does not accept any responsibility for goods once they have been collected by Australia Post, including any loss or damage in transit. No re-imbursement will be made by Wendy Adams in such cases.
Changes and Cancellations
Orders once placed via Wendy Adams website are considered final. Should you wish to add an item after placing your order and before it is shipped please contact us as soon as possible. Please note that we may not be able to refund your order should you wish to cancel or change it, however a store credit may be offered for future use.
From time to time there may be information on our website or in our catalogue that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, photographs, pricing, and availability. To the extent permitted by law, Wendy Adams reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.
As each print is printed to order, refunds will not be accepted.
When you create an account of our website your data is stored on our secure server. You may receive newsletters and other promotional material from Enerje, which you can opt out of by clicking ‘unsubscribe’ on a newsletter. Your data will not be shared with any third party.
Please read our Privacy Statement.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – HOSTING
Our store is hosted by VENTRA IP. The website has been designed by Wendy Adams utilising a WooCommerce e-commerce platform.
All payments are processed via PayPal using their own encryption.
View PayPal’s own terms and conditions at https://www.paypal.com/au/webapps/mpp/ua/useragreement-full
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com